We aim for all Just Bee Honey orders to be delivered within 5 days of you placing your order.
We offer three different delivery options:
Standard delivery: 3-5 working days
Priority delivery: 2-3 working days
First Class delivery: Next working day (if placed before 3pm, Monday - Friday)
You will receive an email from us confirming when we dispatch your order.
Occasionally items can get delayed during Royal Mail's delivery process. Royal Mail aims to deliver 93% of 1st Class mail the next working day after posting and 98% of 2nd Class mail within 3 working days of posting however they are unable to guarantee this service.
If your order has not arrived after 3 working days from your expected delivery date (as noted above), please contact us at email@example.com and we will contact the Royal Mail and launch an investigation on your behalf.
There is a small postage charge for order. This depends on which delivery service you select for your order at the checkout:
Standard delivery: £3.50 or FREE on orders over £30
Priority delivery: £3.99
First Class delivery: £5.99
Does Just Bee Honey deliver outside the UK?
No. Unfortunately we do not deliver either our honey outside the UK. Our delivery does cover anywhere in the United Kingdom, including the Highlands and Islands, Scilly Isles and the Isle of Man.
What if my order is lost in the mail?
For packages lost in the mail, all claims must be submitted to firstname.lastname@example.org no later than 10 Calendar Days after the estimated delivery date.
We will cover the costs of shipping a replacement order for you if it is confirmed that the shipping address you provided was correct and that the post provider has lost the item.
Keep in mind that if the tracking information states an order was delivered but you think you have not received it, we will NOT take responsibility and reship that order. In that case, any replacements would have to be at your expense.
If you have any questions about our delivery terms and policy please do not hesitate to email us at email@example.com.