We source our acacia and manuka honey from a network of carefully selected beekeepers across the world only after it meets our rigorous quality and traceability standards. See Our Ingredients for more info. We then blend our honey with botanicals, vitamins and flavours here in the UK to craft our wellness blends

All of our suppliers are very carefully selected to make sure they meet our strict quality standards and that the bees they look after are being treated well.

To ensure our vitamins and botanicals are evenly distributed, we gently warm the honey for a short, carefully controlled period during blending. Temperature and timing are closely monitored to ensure the honey is never overheated and its natural characteristics are carefully protected.

We are committed to keeping processing as minimal and considered as possible. We independently test our honey in an ISO17025 lab to verify vitamin levels and ensure the claims we make on pack are accurate — so you can feel confident in the quality and integrity of every jar.

In the UK, there is no single legal or universally accepted definition of “raw” or “pasteurised” when it comes to honey, so these terms can sometimes cause confusion.

We do not subject our honey to prolonged high heat treatment. During blending, we gently warm it for a short, carefully controlled period so our vitamins and botanicals can be evenly mixed throughout. Temperature and timing are closely monitored to ensure the honey is never overheated and its natural characteristics are carefully protected.

Because we briefly warm the honey as part of this process, we do not describe it as completely unheated. Our focus is on minimal, careful processing that maintains quality while ensuring consistency and safety. Once blended, every batch is independently tested to verify vitamin levels and ensure the claims we make on pack are accurate. 

No, it is not organic.

Just Bee is all about making wellness simple and delicious by blending carefully selected botanicals and vitamins with the finest honey. We use two types of honey in our blends – acacia and manuka. Because acacia and manuka honey aren’t produced in large volumes in the UK, we work with trusted beekeepers in regions where these trees are native and flourish. See Our Honey for more info.

We do know how important it is to support British bees and beekeepers - this is why each of our products comes with a packet of bee-saving flowers seeds for you to plant in your garden or a local park – join us on our mission to help Save the Bees! 

Our wellness blends are runny… and they stay runny! This is because we use acacia and manuka honey which are honeys that take much longer to crystalise. Also, some of the active ingredients we blend in to supercharge the honey – the botanicals and extracts - are in liquid form.

Manuka honey is sourced from the nectar of the Manuka bush, native to New Zealand and valued for its naturally occurring MGO, the compound that gives Manuka its unique antibacterial properties. Rich, smooth and distinctive in flavour, it’s a premium honey chosen for its strength and purity. Some of products include manuka honey in them: Our Manuka Immunity Honey and our Royal Honey.

Unlike normal honey, we blend unpasteurised wildflower honey with vitamins and echinacea specifically designed to support your immune system. Every serving (two teaspoons) of our honey has 100% of your recommended daily allowance of Vitamin D and 50% of your recommended daily allowance of Vitamins: C, B6 and B12, plus 60mg of Echinacea. 

Yes! Honey is a source of energy. Plus, our honey is blended with vitamins which are are proven help reduce fatigue. The best honey for fatigue is Vitality Honey, which is packed full of Vitamins B1 to B12 and Ginseng Root Extract.

Vitamins D, C, B6 and B12, all of which help to support your immune system. We also add in Echinacea, a herbal supplement known for it's immune boosting properties. 

Yes we are a nut free company.

Yes — all our products are suitable for coeliacs and are gluten free, apart from our Throat Syrup.

Yes, our honey is suitable for vegetarians.  

We can't advise on whether it is suitable for vegans as there are different opinions to whether honey is.  However, we are able guarantee that our honey is sourced ethically.

Yes our honey is suitable for children over the age of 3 years old. 

Yes it is suitable for people with pollen allergies.  In terms of treating hay-fever, some people believe local honey helps with this.  We recommend people find local beekeepers to buy honey from for hay-fever allergies.

As for propolis and pollen products, we recommend checking with a health professional if you have a pollen allergy.

Unfortunately, we are unable to give medical advice as we’re not medically trained and don’t want to say the wrong thing. We recommend you check NHS.net or speak to a doctor. However, we do have a blog here regarding honey being suitable for diabetics, which you may find helpful.

Unfortunately we are unable to give medical advice as we’re not medically trained and don’t want to say the wrong thing.  We recommend you check NHS.net or speak to a doctor. Hopefully you are able to try our products.

Our honey has a 12-month best before date and we recommend you store it at room temperature. However we realise most of the time, the honey is gobbled up much quicker!

Honey will naturally crystallise over time. It is still totally fine to eat like this, we promise! But if you'd like your honey runny again, just place the closed pot in a bowl of warm water and stir until runny :-)

We use a ginger puree in this honey which can contain natural darker pieces of ginger.

Our honey has a similar nutritional content to most other honey in terms of sugar and calories. In one teaspoon (8g) of our honey, you get 6 grams of sugar and 25kcals. BUT our honey is special as you also get 50% of your recommended daily allowance of Vitamin D and 25% Vitamins C, B6, B12!

Yes, you can enjoy more than one of our wellness honeys per day. We recommend up to 4 teaspoons daily across our products. 

At room temperature — no fridge needed. We'd suggest keeping it next to the kettle so it's always in sight and ready for your morning spoon. The benefits of Just Bee honey build with daily use, so the more visible it is, the easier it is to make it part of your routine. Just avoid direct sunlight or heat sources, and your honey will stay in perfect condition.

We’re really sorry your order is delayed. We truly intended to dispatch your order (and everyone else's) straight after they were placed.

You can track your order anytime using your tracking link here: Track My Order

If you need more help with your order, we're here to help. You can contact us using the live chat where we aim to get back to you in a few hours.

Alternatively you can email us at buzz@justbeehoney.co.uk 

If you cancel your order within the 30-day cooling-off period, we’ll process your refund within 14 days of receiving the returned items. Refunds include the full order value and standard delivery costs, although deductions may apply if products have been used. Please see our Returns Policy here. 

We charge £3.50 standard delivery charge (3-5 days). Delivery is free if you spend over £40.

We deliver orders in 3-5 working days. Often sooner.

Yes we do take PayPal payments. We also accept debit/credit card including AMEX, Google Pay, Apple Pay, and Shop Pay. 

Yes we do!  You need to email our customer services buzz@justbeehoney.co.uk a photo of your NHS/work ID and a discount code will be emailed back to you.

Yes. Log in to your account and skip your next delivery any time before it's due. Your subscription continues as normal after that.

Yes. Log in and update your delivery frequency any time. If you're building up a stockpile, stretch it out. If you're going through it faster, bring it forward.

It's very simple! Log in to your account and cancel any time within your subscription portal - no calls, no forms, no penalties. We'd love to know why you're leaving but it's entirely optional.

Log in to your account, everything is self-service from there. Skip, change frequency all in a few taps.

Will I be reminded before each delivery? Yes
- we'll send you an email a few days before each order is processed so you have
time to skip, delay or make any changes.

We only work with beekeepers who prioritise the health of their colonies, and who sign up to our Bee Welfare and Ethical Sourcing Standards. This is built around the core principles of: bee welfare first, natural beekeeping and environmental stewardship. Every year we perform an annual audit on site with our suppliers - to ensure these standards are upheld.We believe that good honey starts with healthy bees.

Due to the brand being built on generations of beekeeping heritage, bees are especially important to us.  But they should be really important to all of us. Did you know 1 in every 3 mouthfuls of food we all eat depends on pollination my bees? We plant a bee friendly flower for every product we sell. In the last 11 years we’ve helped plant 200 million flowers. If you’d like to get your free seeds here.

Yes, we think more people should get bees, just be sure to get training before you buy the bees and kit. We recommend you speak to your local British beekeepers association branch. You can find contact details on the website: https://www.bbka.org.uk/find-beekeeping-near-you